The Bitrix24 RTC provides a variety of tools to choose from for instant messaging and group chat,
You can communicate by phone, mobile messaging, video calling and video conferencing.
RTC tool does not need to integrate anything and is built into the Bitrix24 account and is completely free.
Internal messenger provides system notifications and instant messages.
All messages are stored in the history, indexed by the search function, and the latest news is displayed at the top of the list.
The messenger interface includes search contacts that make it easy to view the latest contacts.
The message window contains an online indicator that can be displayed as being in use or available.
The “Busy” status prevents the message from appearing and interrupts the operation, but the indicator still shows the number of new messages.
Invite multiple colleagues to conveniently chat with sessions and discuss live issues.
Chat participants can be intranet or extranet users.
They can name the chat thread itself and save it to each user’s chat history.
If your company policy prohibits the use of cloud solutions, Bitrix24 offers its own server option for instant messaging.
Voice and Video Calls
With voice and video calling capabilities, Bitrix24 is a great alternative to external services.
You can easily access your e-mail address, domain name, and so on using the instant messaging tool during a call.
The Bitrix24 video feature only works with browsers (currently Chrome 26.0 or higher), not plug-ins.
Bitrix24 also provides users with video conferencing access for up to four people.
If you are not at your desk, Instant Messenger notifies you of missed calls and adds them to your call log.
Screen sharing and HD video conferencing
Bitrix24 can easily configure the Bitrix24 users to join video conferencing in HD quality
Video conferencing can be accomplished from computer, tablet or smartphone.
High-definition streaming through mobile devices is done in 16:9 aspect ratio.
You can continue to hold standard definition video conferencing without a high-speed Internet connection.
Video conferencing with the Bitrix24 desktop application offers screen sharing during a conversation.
With the free mobile app, you get access to your Bitrix24 on-the-go.
The app supports Bitrix24 for chat, audio, and video calls.
New messages and notifications will be pushed even when the app is closed.
You can also use CRM to read the activity details of the news to view the contact details of colleagues, work management, file monitoring, feedback, scheduling activities, and posting “like” content being discussed.
Install a desktop application to communicate with colleagues outside the browser.
Desktop applications include Instant Messenger, which includes a contact list, online instructions, group chat, and files synchronized with your personal files in Bitrix24.
Desktop applications can give users up to 4 people video conferencing access and make Internet calls directly from Bitrix24.