When converting your business phone service to a VoIP phone service, some of your office staff may need to use IP phone systems to know what to start and why it is important to your business. This article provides an overview of IP telephony for beginners, differences from landline phones, and why IP phone systems are better.
This article will answer the following questions.
- What is an IP telephony?
- What is the difference between a VoIP phone system and a landline?
- Why is VoIP phone service better?
- Where can I use my mobile VoIP?
- What are the expectations of mobile VoIP?
Before distributing a new IP phone, share this article with your team to understand what is happening and do not have to worry about switching. Let’s start!
What is an IP telephony?
First, VoIP is a technology that allows you to make calls over the Internet. Thus a VoIP phone system or a regular IP phone is a real office phone that can be used with a VoIP phone. It’s likely that many offices have seen mobile VoIP. I do not even know that it is VoIP.
The IP phone systems connect to the telephone service over the Internet using an Ethernet cable or WiFi connection.
IP telephony include landline, cordless, and conference phones that are similar to regular phones, but many techniques are used in cloud telephony technology. Let’s take a closer look at the differences between IP phones and older models, analog or landline phones.
How IP phone is different from wired?
After you move to a VoIP phone system, your existing landline phone no longer works and you should replace it with an IP phone (generally not recommended unless you decide to use an ATA adapter). IP phones and analog phones are indistinguishable from ordinary people and offer the same functionality.
From the user’s point of view, IP phones work the same way as analog phones. The difference is in transit.
Then how is it different from cable? The difference is in transit. VoIP phone system transmits voice data digitally, while fixed telephones are limited to fixed-line telephones.
The advantage of IP telephony is that these digital signals can be transmitted anywhere on the Internet. Ignore charges set by the telephone company without going through trunks and cables using only a regular Internet connection. In addition to this major cost, let’s look at the benefits of IP telephony.
Why are IP phones better?
The demand for cloud telephony services continues to grow in large enterprises and small organizations. The benefits are clear and quantifiable. An owner’s vote on an IP phone is reasonable for the following reasons:
- Look and feel are the same. The difference is not in appearance but in work. IP phones look almost identical to analog phones. IP phones need to stay naturally up-to-date, but the desktop uses the same number of locations and comes with buttons such as a telephone receiver, keyboard and transfer, hold and conference. More importantly, you do not have to train your employees to use them. The keyboard, receiver, display, and buttons are laid out like a landline phone.
IP phones look almost identical to wired phones, so no training is required.
- Reduced costs: IP phones are the best choice if businesses are updating their phone systems and reducing costs over time. IP phones make and receive calls using the Internet. This means that analog signals can be sent from the office without investing in copper wire. You can connect to your cloud telephony services using your existing Internet connection in your office. More importantly, users can make free calls to other IP phones in the organization.
IP phones use existing Internet connections and do not require complex hardware and cost.
- Unlimited simultaneous calls: If you want to make a call from one landline to another on the same phone, you must dial the second number using a different number. The cloud telephony services eliminate the need to flip the line (no extra cost per line).
The cloud telephony providers enable unlimited simultaneous calls and eliminates the rollover line.
IP phones provided by VoIP providers such as Cisco VoIP phones allow you to use only the actual number and number of people you can receive, avoiding signal congestion altogether.
If you use a phone queue, callers are not lost when all phones are in use.
Where can I use my IP phone?
Another definition of an IP phone is that you can connect to the Internet from anywhere. The IP phone itself does not depend on the physical location of the office. You can unplug your IP phone and move it to another location and then connect it to the line (phone number / extension number) and its settings (routing rules, music archive, etc.).
IP phones can be used anywhere for extended expansion and remote operation.
In this regard, IP phones can be used more flexibly in mobile offices and remote operations. An employer can provide a Cisco VoIP phone to remote workers in the office and a second IP phone to the family. Both phones can ring and answer anywhere.
What are the expectations of IP phones?
Fortunately, migrating your corporate phone system to a new VoIP service does not mean that end users need to learn how to use the phone again. IP phones are standard office phones with all the features you are still familiar with.
The key is that IP telephony provides the economic and long-term benefits needed for growth. Ultimately, you can take advantage of IP telephony with modern design, ease of use, lack of maintenance and improved functionality.
The IP telephony system eliminates a large amount of field work to manage the telephone system.
This means that engineers do not have to wait until they program new extensions, install updates, or perform maintenance checks on their hardware.
With IP phones, you can update remotely via your phone’s network connection.
So do not be afraid. When a new IP phone arrives at your desk, you are ready to make a call or you can find a step-by-step guide to the various IP phones on the contact page.